Gutter Studs (“we,” “our,” “us”) provides exterior cleaning services, including window cleaning and gutter cleaning. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or use our services.

If you do not agree with the terms of this Privacy Policy, please do not access the website.

1. Information We Collect

1.1 Personal Information

We may collect the following information when you submit it through our forms or use our services:

Name

Phone number

Email address

Service address

Details you submit through website forms

1.2 Automatically Collected Information

We may automatically collect:

IP address

Device type

Browser type

Pages visited

Time and date of visits

1.3 SMS & Communication Data

If you opt in to receive SMS messages, we collect:

Phone number

Message content (incoming and outgoing)

Delivery and interaction logs

2. How We Use Your Information

We use collected information to:

Provide window cleaning and gutter cleaning services

Send appointment confirmations and reminders

Send follow-ups and service updates

Communicate with you regarding inquiries or bookings

Improve website performance

Maintain security and prevent fraud

Comply with legal requirements

3. SMS Communication & Consent

By providing your phone number and checking the SMS consent box on our website forms, you agree to receive automated text messages from Gutter Studs related to appointments, service updates, follow-ups, and promotions.

Message frequency may vary. Message and data rates may apply.

Opt-Out:

You can unsubscribe from SMS at any time by replying:

STOP to cancel

HELP for assistance

SMS consent is not required to use our services.

4. How We Share Your Information

We do not sell, trade, or rent your personal information.

We may share information with:

Service providers who help operate our business (hosting, SMS services, analytics)

Legal authorities if required by law

All third parties are required to protect the information in accordance with this policy.

We do not share, sell, rent, or disclose your mobile phone number or SMS consent data to third parties or affiliates for their own marketing or promotional purposes. Mobile information is only shared with service providers who help us deliver messages (e.g., SMS carriers), and it is used solely to support Gutter Studs services.

5. Data Security

We use reasonable technical and organizational measures to protect your data, including:

Encrypted data transmission (HTTPS)

Secure servers

Access controls

Monitoring systems

However, no method of transmission or storage is completely secure.

6. Data Retention

We retain your information only as long as necessary to:

Provide services

Satisfy legal requirements

Resolve disputes

Maintain business records

You may request deletion of your data at any time by contacting us.

7. Your Rights

Depending on your location, you may have rights to:

Access your personal information

Request corrections

Request deletion

Withdraw SMS consent

Ask how your data is stored and used

To exercise these rights, contact us at: [email protected]

8. Cookies & Tracking Technologies

Our website may use cookies and tracking technologies (such as Google Analytics or Meta Pixel) to:

Analyze website traffic

Improve user experience

Support marketing efforts

You can disable cookies through your browser settings.

9. Third-Party Links

Our website may include links to third-party websites. We are not responsible for their content or privacy practices.

10. Children’s Privacy

Gutter Studs does not knowingly collect information from individuals under the age of 18. If you believe we have collected such information, please contact us and we will delete it.

11. SMS Carrier Disclaimer

Mobile carriers are not liable for delayed or undelivered messages.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new “Last Updated” date.

13. Contact Us

If you have questions about this Privacy Policy or how we handle data, contact us:

Gutter Studs
Regina, SK, Canada
Email: [email protected]
Phone: (306) 515-2485